Grow Your Business 

with loyal customers and thriving employees 
Retain more clients | Motivate your people | Reduce costs | Boost efficiency 

You’re a growth-minded SME owner… 

…but right now, the growth just isn’t happening. 
We’re Connected CX. 
We’re here to support your business in achieving those growth goals. 
We’ll bring you success by focusing on what really matters - 
your customers and employees. 
We’ll help you build strong relationships with your clients – relationships that last. 
We find out what they need and what drives them. 

We improve your employee retention and motivation. 

We do this by - 
exploring what makes them tick. 
looking at ways to make them happier, more efficient, and more productive. 
Together, we’ll create a solid foundation for sustainable growth based on customer and employee satisfaction and retention. 

Your challenges today? 

Declining or Stagnating Revenue? 

Is your revenue falling or stuck? Are your sales efforts failing to convert, or profits shrinking? We’ll uncover the root causes. We’ll use our expertise in customer to shine a light on your key opportunities for more sales conversions, grow revenue, and lower costs. 

Declining Customer Satisfaction? 

Are complaints rising or customer satisfaction scores falling? We’ll identify the gaps and get your team delivering better results. With expertise in teamwork and collaboration, we’ll help you create consistently exceptional customer experiences. 

High Customer or Employee Turnover? 

Are you losing too many customers or staff? We’ll pinpoint the reasons why. Using the latest tools in customer and employee experience, we’ll create strategies to keep your customers loyal and your employees engaged. 

Internal conflict and low team morale? 

Are silos, poor communication and internal conflicts holding your team back? We’ll improve self-awareness, teamwork, and collaboration using proven frameworks like Everything DiSC® and The Five Behaviours®. Together, we’ll break down barriers and help your team perform at their best. 
Find out how we’ll address today’s challenges and bring you tomorrow’s solutions 
Find out how we’ll address today’s challenges and bring you tomorrow’s solutions 

Our approach – how we work 

Through applying collaboration and actionable insights, we uncover the root causes of your challenges - whether it’s declining revenue, poor retention, or low morale. We then create tailored solutions that drive loyalty, satisfaction, and sustainable success. 
Find out about growth through exploration, collaboration and actionable insights 

The Clare White Story 

Clare White is an Amazon bestselling author and experienced people experience consultant. For 25 years, she’s been working with leading brands and retailers to improve customer loyalty and business growth. Clare and her team are committed to helping your business to thrive through people-focused solutions.